Personal Executive Coaching ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you submit a form through our website, LinkedIn lead generation forms, or by email or phone.
Information We Collect
We may collect the following information when you engage with us:
Contact Details
Your full name
Email address and phone number
Professional Information
Job title and company name
Voluntary Details
Any details you voluntarily share (e.g. your goals, challenges, or leadership interests)
We only collect information relevant to providing coaching, consultations, or related services.
How We Use Your Information
Your information is used to:
Respond to your enquiry or consultation request
Schedule and deliver coaching sessions or consultations
Send you occasional updates or insights related to executive coaching (only if you consent)
Maintain our professional records in accordance with UK law
We do not sell, rent, or trade your data with any third party for marketing purposes.
Lawful Basis for Processing
We process your data under the following lawful bases (per UK GDPR):
Consent
when you submit your information voluntarily via a form.
Contract
when necessary to provide coaching or related services you have requested.
Legitimate interest
for follow-up communication regarding professional services you've expressed interest in.
Data Retention
We keep your personal data only for as long as necessary — usually up to two years after your last interaction, unless required longer for legal, tax, or record-keeping purposes. You can request deletion of your data at any time (see Section 8).
Data Security
Your information is stored securely on password-protected systems. We use encryption and appropriate security measures to protect your data from unauthorised access, alteration, or disclosure.
Sharing of Information
Your data will only be shared if:
Service Provision
It's necessary to provide our services (e.g. secure scheduling or invoicing tools such as Stripe).
Legal Requirements
We are legally required to do so (e.g. HMRC or legal obligations).
All third-party service providers are GDPR-compliant and process data under confidentiality agreements.
Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent at any time
Request data portability (a copy of your data)
To exercise these rights, contact: 📧 jo@personalexecutivecoaching.com
Cookies
Our website may use cookies to enhance user experience and track site traffic. You can disable cookies in your browser at any time.
Contact
For any questions about this Privacy Policy or how your data is handled, please contact:
Jo Ward Personal Executive Coaching Richmond-upon-Thames, London, United Kingdom 📧 jo@personalexecutivecoaching.com