Privacy Policy – Personal Executive Coaching

Effective Date: 17th October 2025
Website: https://PersonalExecutiveCoaching.com
Business Owner: Jo Ward, Richmond-upon-Thames, United Kingdom

Our Commitment

Introduction

Personal Executive Coaching ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you submit a form through our website, LinkedIn lead generation forms, or by email or phone.

Information We Collect

We may collect the following information when you engage with us:

Contact Details

  • Your full name
  • Email address and phone number

Professional Information

  • Job title and company name

Voluntary Details

  • Any details you voluntarily share (e.g. your goals, challenges, or leadership interests)

We only collect information relevant to providing coaching, consultations, or related services.

How We Use Your Information

Your information is used to:

  • Respond to your enquiry or consultation request
  • Schedule and deliver coaching sessions or consultations
  • Send you occasional updates or insights related to executive coaching (only if you consent)
  • Maintain our professional records in accordance with UK law

Lawful Basis for Processing

We process your data under the following lawful bases (per UK GDPR):

Consent

when you submit your information voluntarily via a form.

Contract

when necessary to provide coaching or related services you have requested.

Legitimate interest

for follow-up communication regarding professional services you've expressed interest in.

Data Retention

We keep your personal data only for as long as necessary — usually up to two years after your last interaction, unless required longer for legal, tax, or record-keeping purposes. You can request deletion of your data at any time (see Section 8).

Data Security

Your information is stored securely on password-protected systems. We use encryption and appropriate security measures to protect your data from unauthorised access, alteration, or disclosure.

Sharing of Information

Your data will only be shared if:

Service Provision

It's necessary to provide our services (e.g. secure scheduling or invoicing tools such as Stripe).

Legal Requirements

We are legally required to do so (e.g. HMRC or legal obligations).

All third-party service providers are GDPR-compliant and process data under confidentiality agreements.

Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Withdraw consent at any time
  • Request data portability (a copy of your data)

To exercise these rights, contact: 📧 jo@personalexecutivecoaching.com

Cookies

Our website may use cookies to enhance user experience and track site traffic. You can disable cookies in your browser at any time.

Contact

For any questions about this Privacy Policy or how your data is handled, please contact:

Jo Ward
Personal Executive Coaching
Richmond-upon-Thames, London, United Kingdom
📧 jo@personalexecutivecoaching.com